Effective Date: 1/8/24

LockSure respects your privacy and is committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable data privacy laws.

This Privacy Policy explains how we collect, use, disclose, and store your personal data when you use our website and the LockSure Product.

1. Information We Collect

We may collect the following information from you:

• Contact information: Your name, email address, phone number (optional)
• Usage data: Information about your use of the LockSure Product, such as how often you use it, the features you access, and the lock status data transmitted by the device.
• Device information: Your device type, model, operating system, and IP address.
• Registration information: Information you provide when registering for an account on our website, such as your username and password (hashed and salted for security).

2. How We Use Your Information

We may use your information for the following purposes:

• To provide and improve the LockSure Product and services, including troubleshooting and technical support.
• To personalise your experience with the LockSure Product and website.
• To send you marketing communications (with your separate consent). You can unsubscribe from marketing emails at any time.
• To comply with legal obligations, such as responding to court orders or subpoenas.
• To analyse trends and usage patterns to improve our website and the Locksure Product.

3. Data Sharing

We may share your information with third-party service providers who help us operate the website and the LockSure Product. These service providers are contractually obligated to:

• Keep your data confidential and secure.
• Use your data only for the purposes we have specified.

We may also disclose your information if required by law, to protect our rights, or to prevent fraud or other harmful activities.

4. Data Security

We take steps to protect your data from unauthorised access, disclosure, alteration, or destruction. These measures include:

• Secure storage of your data using industry-standard encryption methods.
• Regular security audits and vulnerability assessments.
• Maintaining restricted access to your data for authorised personnel only.

However, no security measures are perfect, and we cannot guarantee the complete security of your data.

5. Data Retention

We will retain your personal data for as long as necessary to fulfil the purposes for which it was collected, including for legal, accounting, or other business purposes. When your data is no longer needed, we will securely delete or anonymise it.

6. Your Rights Under GDPR

The GDPR grants you certain rights regarding your personal data:

• Right to Access: You have the right to request a copy of your personal data that we hold.
• Right to Rectification: You have the right to request that we correct any inaccuracies in your personal data.
• Right to Erasure (Right to be Forgotten): In certain circumstances, you have the right to request that we erase your personal data.
• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data.
• Right to Object: You have the right to object to the processing of your personal data for marketing purposes or on other grounds.
• Right to Data Portability: You have the right to request that we transfer your personal data to another controller in a machine-readable format.

If you wish to exercise any of these rights, please contact us at [email protected].

7. Children's Privacy

Our website and the LockSure Product are not intended for children under the age of 13. We do not knowingly collect personal data from children under 13. If you are a parent or guardian and believe your child has provided us with personal data, please contact us. We will take steps to delete the data from our systems.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new PrivacyPolicy on our website. Your continued use of the website or the LockSure Product after the posting of any changes constitutes acceptance of those changes.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected].

This revised version explicitly states adherence to the GDPR and outlines the specific rights users have under the regulation (right to access, rectification, erasure, restriction of processing, objection, and data portability). Remember, consulting with a legal professional for your specific data practices is always recommended.