Carers coming and going: how to know the door was locked after each visit

A care visit ends in a hurry more often than anyone would like. The notes are written, the key goes back in the safe, and the door is pulled to. Pulled to is not locked. If three or four people come and go in a day, the family’s question at night is not “did someone come?” but “did the last person lock the door?” Locksure answers that one. A monitor on the existing lock reports locked or unlocked to a display in the hall and to the app, so you, or the next carer, can see at a glance. It does not record who was there and it cannot lock the door; it simply tells you the state of the lock, which is the thing nobody could tell you before.

Why “pulled to” is the problem

Most front doors with a euro cylinder lock latch when they close, so a door that has been pulled shut feels secure from the outside. It is not locked until someone turns the key or the thumb turn. On a tight visit schedule, with the next client waiting and the notes still to finish, that last turn is easy to miss. It is not a failing of any one carer. It is the moment in the visit that gets the least attention.

A visit log, whether on paper or in an app, tells you that a carer came and what they did. It does not tell you whether the door was locked when they left.

Key safes and the handover moment

A key safe solves getting in. Everyone with the code can let themselves in without anyone answering the door, which is exactly why they are so common for people receiving care at home. But the handover is one-way: the key goes back in the safe and the safe is locked, while the front door itself may not be. Families often only find out the next morning, or when a neighbour mentions it.

Seeing the lock’s state

Locksure fits beside the thumb turn or key already on the door, with no drilling and nothing changed about the lock. The person being cared for, and every carer, locks the door exactly as before. The display hub in the hall shows cyan when the door is locked and amber when it is not, so a carer leaving can see the answer on the way out, and the family can check the Locksure app from anywhere. If the door shows amber at night, you know to ring someone. If it shows cyan, you can stop wondering.

The starter pack is £89.99 with the hub included, delivery is free in the UK, and there is no subscription.

For care providers

One hub in the hall gives every carer the same answer, with nothing to install on their phones and no login to manage. It is a simple visual check to add to the end of a visit: look at the hub, see cyan, leave. Families who want to check from home can be given access to the door in the app.

What it does not do

• It does not lock the door. There is no motor; someone still has to turn the key or thumb turn.
• It does not record who visited or for how long. It reports the lock’s state and when it last changed.
• It is not a telecare or safeguarding device and has no response service behind it. If someone may leave the house at night, ask the local adult social care team about telecare door sensors.

Questions

Can carers see whether the door is locked?

Yes. The display hub in the hall shows locked or unlocked, so anyone in the house can see it at a glance.

Does it log carer visits?

No. It reports whether the lock is locked or unlocked and when that last changed. It does not record who was there.

Does it need the carers’ phones?

No. The hub works on its own. Only family members who want to check from elsewhere need the app.