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PTSI Act Compliant

Issued under the UK Product Security Regulations 2023

Lockstate Limited (trading as Locksure) publishes a Statement of Compliance for every internet-connectable consumer product placed on the UK market, in accordance with the Product Security and Telecommunications Infrastructure Act 2022 and the Product Security (Security Requirements for Relevant Connectable Products) Regulations 2023.

A copy of the applicable Statement is supplied with every product, either printed as an insert or accessible via the QR code on the packaging linking to this page.

View security disclosure →

Statements index

ProductModel(s)StatusIssued
Thumb Turn Starter Pack LSEU02 · LSHB01 · LSEUM2 Active 2026-04-19 View ↓
Key Turn Starter Pack LSEU01 · LSHB01 · LSEUM1 Active 2026-04-19 View ↓
Matter Sensor (hub-less) LSEUM-MATTER Active 2026-04-19 View ↓

Thumb Turn Starter Pack

Bundle: LSEU02 · Hub: LSHB01 · Monitor: LSEUM2
RefLKS-SOC-001 v1.0 Issued2026-04-19 StatusActive
Product nameLocksure Thumb Turn Starter Pack
Bundle SKULSEU02
Models coveredLSHB01 (Hub) · LSEUM2 (Thumb Turn Monitor)
Product categoryInternet-connectable consumer smart-home monitoring device
ManufacturerLockstate Limited (13478822), trading as Locksure
Registered office6 Aston Croft, Biggleswade, SG18 8GR, United Kingdom
Contact[email protected]
Lockstate Limited declares that the product named above complies with the security requirements set out in Schedule 1 of the Product Security (Security Requirements for Relevant Connectable Products) Regulations 2023, in force under the UK Product Security and Telecommunications Infrastructure Act 2022.
Passwords — no universal defaults
Vulnerability disclosure published
Security update period declared
Signed firmware & secure boot
First sold4 September 2024
Last date of saleOngoing (at time of this Statement)
Security updates untilAt least 2 years after last date of sale
Minimum period2 years from last date of sale
Email[email protected]
Web pagelocksure.co.uk/security
Acknowledgement SLA5 working days

Signed by

Gurjaspal Singh

Director, Lockstate Limited

Date & place

19 April 2026

Biggleswade, United Kingdom

Key Turn Starter Pack

Bundle: LSEU01 · Hub: LSHB01 · Monitor: LSEUM1
RefLKS-SOC-002 v1.0 Issued2026-04-19 StatusActive
Product nameLocksure Key Turn Starter Pack
Bundle SKULSEU01
Models coveredLSHB01 (Hub) · LSEUM1 (Key Turn Monitor, inside & outside variants)
Product categoryInternet-connectable consumer smart-home monitoring device
ManufacturerLockstate Limited (13478822), trading as Locksure
Registered office6 Aston Croft, Biggleswade, SG18 8GR, United Kingdom
Contact[email protected]
Lockstate Limited declares that the product named above complies with the security requirements set out in Schedule 1 of the Product Security (Security Requirements for Relevant Connectable Products) Regulations 2023, in force under the UK Product Security and Telecommunications Infrastructure Act 2022.
Passwords — no universal defaults
Vulnerability disclosure published
Security update period declared
Signed firmware & secure boot
First sold4 September 2024
Last date of saleOngoing (at time of this Statement)
Security updates untilAt least 2 years after last date of sale
Minimum period2 years from last date of sale
Email[email protected]
Web pagelocksure.co.uk/security
Acknowledgement SLA5 working days

Signed by

Gurjaspal Singh

Director, Lockstate Limited

Date & place

19 April 2026

Biggleswade, United Kingdom

Matter Sensor (hub-less)

Model: LSEUM-MATTER
RefLKS-SOC-003 v1.0 Issued2026-04-19 StatusActive
Product nameLocksure Matter Sensor — Sensor Only (no hub required)
ModelLSEUM-MATTER
WirelessMatter over Thread 1.4, Bluetooth LE 5.x
Radio platformNordic nRF52840 running Nordic's CSA Matter Compliant Platform (CSA25001MCPM0001-24)
ManufacturerLockstate Limited (13478822), trading as Locksure
Registered office6 Aston Croft, Biggleswade, SG18 8GR, United Kingdom
Contact[email protected]
Lockstate Limited declares that the product named above complies with the security requirements set out in Schedule 1 of the Product Security (Security Requirements for Relevant Connectable Products) Regulations 2023, in force under the UK Product Security and Telecommunications Infrastructure Act 2022.
Per-device Matter credentials, no shared defaults
Vulnerability disclosure published
Security update period declared
Matter-signed firmware & signed OTA updates
First soldQ2 2026 (expected)
Last date of saleTo be updated when sales cease
Security updates untilAt least 2 years after last date of sale
Minimum period2 years from last date of sale
Email[email protected]
Web pagelocksure.co.uk/security
Acknowledgement SLA5 working days

Signed by

Gurjaspal Singh

Director, Lockstate Limited

Date & place

19 April 2026

Biggleswade, United Kingdom