PTSI Act Compliant
Issued under the UK Product Security Regulations 2023
Lockstate Limited (trading as Locksure) publishes a Statement of Compliance for every internet-connectable consumer product placed on the UK market, in accordance with the Product Security and Telecommunications Infrastructure Act 2022 and the Product Security (Security Requirements for Relevant Connectable Products) Regulations 2023.
A copy of the applicable Statement is supplied with every product, either printed as an insert or accessible via the QR code on the packaging linking to this page.
Statements index
| Product | Model(s) | Status | Issued | |
|---|---|---|---|---|
| Thumb Turn Starter Pack | LSEU02 · LSHB01 · LSEUM2 | Active | 2026-04-19 | View ↓ |
| Key Turn Starter Pack | LSEU01 · LSHB01 · LSEUM1 | Active | 2026-04-19 | View ↓ |
| Matter Sensor (hub-less) | LSEUM-MATTER | Active | 2026-04-19 | View ↓ |
Thumb Turn Starter Pack
Bundle: LSEU02 · Hub: LSHB01 · Monitor: LSEUM2Product details
| Product name | Locksure Thumb Turn Starter Pack |
|---|---|
| Bundle SKU | LSEU02 |
| Models covered | LSHB01 (Hub) · LSEUM2 (Thumb Turn Monitor) |
| Product category | Internet-connectable consumer smart-home monitoring device |
| Manufacturer | Lockstate Limited (13478822), trading as Locksure |
| Registered office | 6 Aston Croft, Biggleswade, SG18 8GR, United Kingdom |
| Contact | [email protected] |
Declaration of compliance
Specific security requirements met
Minimum security update period
| First sold | 4 September 2024 |
|---|---|
| Last date of sale | Ongoing (at time of this Statement) |
| Security updates until | At least 2 years after last date of sale |
| Minimum period | 2 years from last date of sale |
Where to report vulnerabilities
| [email protected] | |
| Web page | locksure.co.uk/security |
| Acknowledgement SLA | 5 working days |
|
Signed by Gurjaspal Singh Director, Lockstate Limited |
Date & place 19 April 2026 Biggleswade, United Kingdom |
Key Turn Starter Pack
Bundle: LSEU01 · Hub: LSHB01 · Monitor: LSEUM1Product details
| Product name | Locksure Key Turn Starter Pack |
|---|---|
| Bundle SKU | LSEU01 |
| Models covered | LSHB01 (Hub) · LSEUM1 (Key Turn Monitor, inside & outside variants) |
| Product category | Internet-connectable consumer smart-home monitoring device |
| Manufacturer | Lockstate Limited (13478822), trading as Locksure |
| Registered office | 6 Aston Croft, Biggleswade, SG18 8GR, United Kingdom |
| Contact | [email protected] |
Declaration of compliance
Specific security requirements met
Minimum security update period
| First sold | 4 September 2024 |
|---|---|
| Last date of sale | Ongoing (at time of this Statement) |
| Security updates until | At least 2 years after last date of sale |
| Minimum period | 2 years from last date of sale |
Where to report vulnerabilities
| [email protected] | |
| Web page | locksure.co.uk/security |
| Acknowledgement SLA | 5 working days |
|
Signed by Gurjaspal Singh Director, Lockstate Limited |
Date & place 19 April 2026 Biggleswade, United Kingdom |
Matter Sensor (hub-less)
Model: LSEUM-MATTERProduct details
| Product name | Locksure Matter Sensor — Sensor Only (no hub required) |
|---|---|
| Model | LSEUM-MATTER |
| Wireless | Matter over Thread 1.4, Bluetooth LE 5.x |
| Radio platform | Nordic nRF52840 running Nordic's CSA Matter Compliant Platform (CSA25001MCPM0001-24) |
| Manufacturer | Lockstate Limited (13478822), trading as Locksure |
| Registered office | 6 Aston Croft, Biggleswade, SG18 8GR, United Kingdom |
| Contact | [email protected] |
Declaration of compliance
Specific security requirements met
Minimum security update period
| First sold | Q2 2026 (expected) |
|---|---|
| Last date of sale | To be updated when sales cease |
| Security updates until | At least 2 years after last date of sale |
| Minimum period | 2 years from last date of sale |
Where to report vulnerabilities
| [email protected] | |
| Web page | locksure.co.uk/security |
| Acknowledgement SLA | 5 working days |
|
Signed by Gurjaspal Singh Director, Lockstate Limited |
Date & place 19 April 2026 Biggleswade, United Kingdom |
This page is maintained by Lockstate Limited (trading as Locksure) and supersedes all prior Statements. Each physical product shipped includes either a printed copy or a QR code linking to the applicable Statement above. In accordance with the Product Security Regulations 2023, this page is made available in English, in a form that is clear, comprehensible and intelligible to consumers.
Version 1.0 — first published April 2026. Products placed on the UK market before this publication date are covered by this Statement from the date of publication forward.
The Open/Close Magnet Accessory is a passive, non-connected product and therefore falls outside the scope of the PSTI Act 2022 and Product Security Regulations 2023.